What family businesses can teach about staffing

Hiring is challenging — you do your best to match the right person to the right role, but there is only so much you know about someone from their resume and the interview process. A lot is learned and shown on the job.

When the person you are matching to the role is your brother, though, it is safe to say you have a clearer idea of who your new co-worker is.

“When you have a family business, you know intimately what each individual is skilled at,” said Matthew Joseph Murphy, EPC, a six-year MDRT member from Calgary, Alberta, Canada. “Say your brother was an introvert; you would not put him in charge of marketing the company, going out and entertaining clients. That would go to somebody better suited in that role.”

Of course, family businesses also involve different emotions and relationships, both between related colleagues and staff who are not part of the family. Hear more about the operations of these practices in the May episode of the MDRT Podcast:

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Written by Matt Pais, MDRT Content Specialist