There are times when hiring and retaining effective back-office staff can be daunting, especially if you’re a financial advisor in an environment with extensive regulatory oversight. This requires staff who...
If you’re not offering clients a full suite of service, you’re probably leaving business on the table, said Saad Anthony Baksh, BSc, a 16-year member from Marabella, Trinidad and Tobago,...
Have your staff members ever had a misunderstanding about who was responsible for what? Or have you tried to teach a new employee to do something, only to realize you...
Whether you’re a new or a veteran advisor, you know that a thriving business relies on a combination of a lot of moving parts. In his 2014 Annual Meeting presentation...
While a certain amount of turnover is healthy and normal, when you’re hemorrhaging staff it can take years to recover. And let’s face it, retention is tough in a lot...
Ownership is a theme that we implemented right before COVID. We have an office manager, and one of the things we have really pushed is the idea of, “Hey, you...
As a team, we’ve done personality profiling of our team members, looking at how they like to be communicated with. It took me awhile to realize that not everybody communicates...
It happens to us all. You’ve worked very hard for a long time, and you’ve made outstanding progress. All of a sudden, though, putting in more effort doesn’t mean more...
With a coach’s help, we’ve done a lot of work around team culture in the last couple years. One of the big things we did was set up a team...
A thriving team allows you to build long-term success as a financial advisor. It’s crucial then to know how to spot potential in others, like a gardener planting seeds, to...
Did you know that in the U.S. 7.6 million people quit their jobs in the months of April and May of 2021? Reports of loneliness at work are as high...
For his practice, Adam Llewellyn Morse, CFP, a nine-year MDRT member from Melbourne, Victoria, Australia, hired a new staff member to serve as an office manager and free up Morse...
Managing and leading teams is complex and requires care and effort. We shouldn’t try to simplify the work by relying on job descriptions and performance reviews to enforce a desired...
In the ongoing COVID-19 pandemic, it’s becoming apparent that the workplace may never fully return to the “normal” 9-to-5, location-based status quo. According to Forbes, a majority of polled workers...
My best practice that I’ve implemented within the last 12 months was bringing in an operations manager. Prior to that, I was running the business, writing the business and pretty much doing everything around the business to keep...
