Learning not to micromanage
With my team members, I was showing exactly what I wanted done and doing the hands-on training to a level that it was taking away from my time. Then I...
Tag Archives: practice management
5 tips to remembering someone’s name
Bob Gray During his presentation “Kickstart your whole brain potential” at the 2016 Annual Meeting in Vancouver, memory expert Bob Gray suggested these techniques to remember the name of someone you...
Creating a drama-free office
Ten years ago, Danielle J. Genier, CFP, CLU, had a staff member who loved to gossip. It created tension in the office, and the now-20-year MDRT member from Timmins, Ontario,...
Empower your team to make decisions with three simple letters
When Douglas John Bennett, Dip PFS, had the opportunity to spend five weeks out of the office speaking at three conferences in New Zealand and Australia, he had two thoughts: Sounds...
Dealing with the aftermath of devastation
Facing the worst fires to hit Australia in decades were the loved ones, clients, employees, offices and properties of 16-year MDRT member Matthew Charles Collins. Those not directly affected by...
Start the new year right
As 2020 eases into place, it’s a good time to reflect on how to make this year even better than the last. Simple steps, vetted and explained by MDRT members,...
Time to redefine time
Diane L. McCurdy, EPC, CFP, had a senior administrative staff member who was incredibly organized and upbeat but couldn’t seem to get to work on time. There was always an...
Ensuring that your CRM is saving time, not costing it
When your business is in a growth phase, it’s really important to tighten up the process. In my business, it’s just me currently. I’m not at a space where I...
Embracing a wide variety of diversity
At his previous company, Will Platt, CFP, CFS, was told by his manager he should only call people who looked like him. This did not sit well with the one-year MDRT...
Should your kids be your succession plan?
Steven Wang joined his father’s business at 24 years old. For the next eight years, his performance was … not great. “I sucked,” he said. “There were some days when I’d...
4 steps to transform your corporate culture
How engaged your employees are goes beyond offering a great benefits package, competitive pay, flexible work schedules and challenging projects. Your company culture is truly your competitive advantage. Most leaders want...
Realizing there could be unspoken dynamics at play with clients
There were a sister and brother who were business partners. I was directing my conversation to the brother, who was engaging more with me and who I assumed was more...
How client advisory boards lead to referrals and a better business
Do you know what your clients really think about you and how they interact with you? Would you ask them? These two MDRT members do by forming client advisory boards....
4 strategies to improve your hiring
Finding the right person for a position is part art and part science. While some people seem to have a gift for finding good people, everyone can improve their success...
Why not knowing your hourly rate limits your earning potential
If you don’t know the dollar value of your time as a financial advisor, you’re selling yourself short and creating a barrier for reaching the next level in your career....
