Finding ways to encourage millennial clients to meet in person

Working primarily with clients in their mid- to late-20s, Heather Lindsley, LUTCF, RICP, a three-year MDRT member from Green Bay, Wisconsin, said it is important for advisors to ensure these...

Understand the value of preparation by thinking of yourself like an actor

By Dale W. Martin, CLU, ChFC Think of the last movie you went to. You sat in that comfortable seat with your popcorn and soda. For the next two hours, you...

The payoff of “no agenda” contact with clients

If your client outreach has long been focused on worthwhile but familiar gestures like birthday cards, perhaps it is time to explore some new ideas. Renee Hanson, CFP, ChFC, a five-year...

A regulatory environment provides a chance to lead your clients into the future

A group of competitive rowers encounters harsh ocean waves in their small boat. They cannot see where they are going, and without their team member guiding them from the back...

3 common mistakes of succession planning

At some point, you’re going to retire. Whether that’s partially or completely, you’ll need to execute a successful transition for your business, and that doesn’t happen overnight. It’s more like...

If a client’s phone rings during a meeting, should you encourage them to answer?

Perhaps you frown on clients answering their phones during a meeting — you hope they’re engaged in your conversation and would think twice about an interruption. In fact, you should make...

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